At Bespokible, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you use our platform, website, or services.
By accessing or using Bespokible, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Information You Provide
- Personal details such as name, email address, phone number, company name, and billing information when you register or communicate with us.
- Profile details (e.g., brand details, artisan profiles, team member roles) when setting up your account.
- Content you upload, such as product descriptions, visuals, sketches, or communication with your team or clients.
b. Usage & Technical Data
- Device information, IP address, browser type, and pages visited on our platform.
- Usage behavior like login times, feature engagement, and interactions.
c. Cookies and Similar Technologies
- We use cookies and tracking tools to personalize your experience, analyze performance, and enhance security. You can control cookie preferences via your browser settings.
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain the Bespokible platform.
- Personalize your user experience and dashboard.
- Communicate updates, alerts, and support messages.
- Process payments and manage subscriptions.
- Analyze usage trends to improve functionality and user experience.
- Ensure platform security and prevent fraud.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your data. We may share your information with:
- Third-party service providers (e.g., payment gateways, analytics tools, cloud hosting) who help us deliver our services. These partners are contractually obligated to protect your data.
- Legal authorities if required by law, regulation, or to protect rights and safety.
- Authorized users within your organization, based on role-based permissions you set within the platform.
4. Data Security
We implement industry-standard security protocols to protect your data, including:
- Encrypted storage and transmission (SSL)
- Access controls and authentication
- Regular security audits
Despite our efforts, no system is 100% secure. Please use strong passwords and notify us immediately of any suspicious activity.
5. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access your personal data
- Correct or update your data
- Request deletion of your data
- Object to or restrict certain uses
- Withdraw consent at any time (where applicable)
To exercise your rights, please contact us at [email protected].
6. Data Retention
We retain your data as long as your account is active or as needed to provide you with services, comply with legal obligations, resolve disputes, and enforce our agreements.
You can request account deletion by emailing us at [email protected].
7. International Data Transfers
If you are located outside India or your data is accessed from other jurisdictions, please note that your data may be transferred to and stored in countries with different data protection laws. We take appropriate measures to ensure compliance with applicable laws.
8. Children’s Privacy
Bespokible is not intended for use by children under 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with information, please contact us for immediate removal.
9. Changes to This Privacy Policy
We may update this policy from time to time. When we do, we’ll post the revised version here with an updated effective date. If there are significant changes, we’ll notify you via email or within the platform.
10. Contact Us
For any questions, concerns, or requests related to your privacy, contact us at:
Bespokible Privacy Team
Email: [email protected]
Website: www.bespokible.com